Access work email

access work email

Work rarely stops when you leave the office these days, and more and more people need to check business email from home or on the go. If your company allows it, you can use Outlook Web App (formerly Outlook Web Access) to connect to the email server at work. You can also use the traditional Outlook client or your smartphone. For a successful connection, you usually need to contact your IT department.

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Outlook Web App

Contact your company’s IT department.

Before attempting to access your work email from home, contact your company’s IT department to make sure it’s allowed. Many larger companies prohibit access to business email outside of the office for security reasons. Your IT department can also give you instructions on how to access your email.

Find out if your company uses Office 365 or an Exchange Server that supports Outlook Web App (Access).

Depending on the Microsoft products your company uses, there are different ways you can access your email through a browser. If your company uses Office 365 for business or has an Exchange Server configured for web access, you can use Outlook Web App (formerly Outlook Web Access) to see your work email.

Go to your company’s email service login page.

If your company has Outlook Web App, you can access the login page depending on the email service configuration: Office 365 for business: Go to portal.office.com. Exchange Server: Go to the Exchange Server login page. For example, if your company is called “Interslice,” the Exchange login page might be mail.interslice.com.

Log in with your email address and password.

Enter your Office 365 for business or Exchange email address and password. If you do not know this data, contact your IT department.

Open your mailbox.

After logging in, you can open the inbox of your account. How you do this is a little different depending on whether you’re using Office 365 for business or an Exchange Server: Office 365 for business: Click the App Launcher button (shaped like a grid) and choose Mail. Exchange Server: Click on the “Mail” option in the navigation bar.

Read and answer your emails.

Once you have your inbox open, you can read, reply to and compose your emails just like with other mail clients and websites. Your folders will appear on the left and messages in the middle. Selecting a message displays it on the right.

Outlook client

Contact your company’s IT department.

Different companies have different policies for accessing email outside of the workplace. Also, your IT department may have specific instructions that you must follow while configuring the connection to your email account.

Open Outlook on your computer.

If your company uses Exchange or Office 365 for business, you can add the account to Outlook on your Windows computer or Mac.

Click the “File” menu and go to “Info”.

This displays the account information for your current accounts.

Click the “Add Account” button.

This will allow you to add a new account to Outlook.

Enter your work email address and password.

Outlook automatically detects the type of server you are connecting to. You will probably be asked for your password again during setup. Note that Outlook 2016 only supports setting up Exchange accounts using the automated system and your Exchange admin must have configured the server to allow this. Outlook 2016 also does not support Exchange 2007 servers.

Go to your business email.

After logging in with your account, you can use this Outlook client to send and receive business emails. Simply select the business mailbox in the navigation menu on the left.

iPhone Exchange Email

Contact your IT department.

For security reasons, many companies do not allow their employees to access their business e-mail outside of the office. Talk to the IT department to see if you can access your email at home. They can also give you the best pointers on how to connect.

Go to Settings on your iPhone.

If you have an Office 365 for business or Exchange-based email account, you may be able to add it to the Mail app on your iPhone, provided your IT department allows an outside connection.

Go to “Mail, Contacts, Calendars”.

This will open the settings for all of your connected email accounts.

Tap on “Add Account” and select “Exchange”.

This allows you to add Exchange and Office 365 for business accounts.

Enter your full email address and password.

Make sure you include the domain at the end of the email address (e.g. “[email protected]”).

Make sure Mail is turned on and tap Save.

This will add your Exchange or Office 365 for business account to your Mail app. If you are unable to connect to the Exchange or Office 365 for business server, contact your IT department as they may not allow connection to mobile devices.

Create a passcode when prompted.

Some Exchange servers require you to create a passcode when adding your account. You’ll be asked for this passcode when you check your work email.

Android Exchange email

Contact your IT department.

Depending on company policy, you may not be able to access your email from outside of your office. Talk to the IT department to see if you can connect to the Exchange Server with your Android device and if there are specific instructions for your network.

Go to Settings on your Android device.

If your IT department gives you the green light, you can add your Exchange or Office 365 for business account from Android’s Settings.

Go to the “Accounts” option.

This will show all accounts currently connected to the Android device.

Tap the “+ Add Account” button and select “Exchange”.

This allows you to add an Exchange or Office 365 for business account to your Android device.

Enter your full email address.

Enter the email address you use for the business Exchange Server and tap Next.

Enter the associated password.

If you don’t know your password, speak to the IT department.

View the account and server information.

You will be shown your email address and password, as well as the server, port and security type. You can usually leave all of these at the default values, but you may need to change them as directed by the IT department. If you can’t connect to the Exchange Server, contact your IT department to make sure you can access your work email outside of the office. They may provide specific instructions for this.

Adjust the account settings.

After connecting to your account, you can choose which data you want to sync with your Android device. Make sure “Sync email” is selected so you can receive work emails on your Android device.

Check your email from the Mail app.

After adding your account, you can check your work email using Android’s Mail app.

BlackBerry

Contact your IT department.

Not every company allows checking email outside of the office and many companies have specific requirements for this. Contact your IT department to find out if checking email on your BlackBerry is allowed and if there are any special instructions. If your company uses BlackBerry Enterprise Cloud Services, your IT department must handle device activation and account authorization.

Go to the settings on your BlackBerry.

You can find this on the home screen.

Go to “System Preferences” and then tap “Accounts”.

This lists the accounts currently connected to your BlackBerry.

Tap the “Add Account” button.

This allows you to add a new account to your BlackBerry.

Select “Email, Calendar, and Contacts.”

You can use this for Exchange Server or Office 365 for business accounts.

Enter your email address and password.

Your BlackBerry will automatically attempt to connect to the Exchange Server or Office 365 for business account. If your BlackBerry can’t connect to your work email account, you’ll need to contact your IT department and see if they have any special instructions.